Six Support Issues That Keep Execs Awake at Night (Source: Citrix) The Service and Support Professionals Association (SSPA) has released a groundbreaking white paper outlining the 6 hardest-hitting issues facing support executives today. The SSPA worked closely with customer service and support executives across multiple technology-related industries to identify these key obstacles to success:
1. What are the support impacts of ever-increasing technical complexity on margins and customer satisfaction? 2. Are we running out of margin-improvement opportunities? 3. How do we defend against maintenance-contract price pressure to drive new service-revenue opportunities? 4. How do we make good service translate into market-share advantage? 5. What is the future as we move from fixing problems to driving product value? 6. What are the challenges of offshoring support and how do we address them?
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Principle Facts of Interest-only Mortgages
Learn what makes an interest-only mortgage different from traditional mortgages.
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Your Money
Eliminate Credit Card Debt
There are ways for you to eliminate credit card debt. Each will require patience, financial discipline, and thoughtful consideration on your part. The most important thing is to make an informed decision to eliminate credit card debt based on the factors of your particular situation. Read More...
Are Gas Prices taking a Bite out of Your Family Budget?
With gas prices at an all-time high and no relief in site, families are finding it necessary to cut back their spending on other items in order to fill up the car's tank. Consider refinancing your car.
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It's One Of The Most Important Tests You'll Ever Have To Pass
